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IMPORTANT DETAILS – Prettyie
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IMPORTANT DETAILS

 

AVERAGE TURNAROUND (MADE TO ORDER SNEAKERS): Our custom sneakers are made to order therefore unless the item has been purchased from our ‘Ready To Ship’ category it will take 30-40 days to create and send your custom out. The reason why the customs take this long is due to the extreme craftsmanship and detail that goes into each and every pair and the volume of orders we have. Please note this can increase or decrease at any time. 

 

SIZING: We have a size guide available here to ensure you pick the correct size shoe based on where in the world you are, please be sure of this as after production the shoe size cannot be altered, and we do not accept returns. 

IMPORTANT DETAILS TO NOTE:

  • Each pair is made to order specifically for you, in your size and with your chosen design! This means that all sales are final, non-refundable and non-returnable. 
  • We purchase the shoes from an authorised retailer and then add the design, if there are any issues with the quality of the shoes and not the design, we cannot be held liable for this. 
  • We provide the shoe & the design work so you can sit back and just wait for them to arrive at your door! No need to faff around trying to buy the shoes.
  • Although we make our shoes as durable as possible please remember they are a speciality item and are not intended for rigorous, everyday use. 

** Please note we are not affiliated with any brands used.

Authentic

All of our sneakers are 100% authentic, originally purchased from Nike and customised by us.

Durable

Our shoes are scratch-proof, waterproof and extremely durable, with each pair finished with a protective coating.

Guarantee

Industrial equipment is used throughout the production of each pair to ensure longevity.

Bespoke

Each pair is completely unique, designed by our team at Prettyie and brought to life. Finished off with our Prettyie shoe lace tags.

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